Community
Management
Learn your audience, and the strategies become clear. Demographic breakdowns, social media audits, content strategy, sentiment reporting, social media management, and more.
A community will tell you what it needs,
I’ll show you how to listen.
Understand the needs of your community, and the strategy to exceed them.
Growth
Civilization Official Discord
Civilization’s official Discord community, empowering genuine connection between the community and Firaxis Games, by establishing lines of feedback, and building trust.
Community Feedback
Discord feedback events, QA livestreams segments, and feedback forums fostered growth, empowered developer decisions, and built the foundation of positive relationships.
Copy Writing
27k Views, 300 Likes
News, Updates, Partnerships, Events, and More…
Authored articles for a global audience across X, Reddit, Discord, owned channels, and fan communities. Matching audience expectations with brand guidelines, managing localization, marketing, and legal needs
From technically detailed patch notes highlighting community requests, news, upcoming events, to social posts to lift engagement and drive conversation.
Scripted Civilization VII developer videos, livestreams, and social shorts, reaching 400K viewers. Authored news updates and blog articles across Steam, Reddit, Discord, and more, reaching 175k average viewers.
Biweekly insights report decks, translating metrics and sentiment into developer action items and content strategy, increasing Steam review scores 16%.
Founded Civilization’s Discord, and fostered membership growth to 30,000 in 6 months.
Content Strategy
Discord feedback events, QA livestreams segments, and feedback forums fostered growth, empowered developer decisions, and built the foundation of positive relationships.
content strategies using game assets, player insights, and user-generated content, increasing engagement on X/Twitter to 5%
Managed studio relationships of owned and fan run communities as large as 270,000 users and 16.M posts across Reddit, Community Forms, and Discord.
Audience insights and interests are the treasure map to viral content. Reviewing content, test often, lean into what sticks.
Content
37k Views, 300K Likes
Social
110k Views, 1.2K Likes
Analysis
Reporting
Community and Content Reports.
Content Reports: Performance across all content and platforms, modifying content to meet the needs of the platform.
Community Reports: Review community feedback, taking into consideration the timing of updates, industry news, popular discussion, and internal metrics. Note recurring themes and assign priorities based on personal insight and team discussions.